Our customers' satisfaction is our number one priority.

Any unwanted product must be returned within 14 days from the moment your Vice Active order is delivered

We get it - sometimes something just doesn't work for you and you want to return or exchange. As long as item(s) are still in their original condition, you can return these within 14 days.

In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund. All items are inspected on return.

We use PayPal as our trusted payment gateway to ensure the security of your transaction.

ORDERS PLACED BEFORE 3PM WILL BE ELIGIBLE FOR NEXT DAY DELIVERY.

We aim to dispatch all orders within 24 hours of the order being placed. If you opt for standard delivery the order will arrive within 3-5 working days.

ANY PRE-SALE PRODUCTS WILL ARRIVE WITHIN 14 DAYS FROM ORDERING.