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Frequently asked questions
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
Any unwanted product must be returned within 30 days from the moment your Vice Active order is delivered
We get it - sometimes something just doesn't work for you and you want to return or exchange. As long as item(s) are still in their original condition, you can return these within 30 days.
In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund. All items are inspected on return.
NOTICE: Items are currently available for pre-sale, and all orders will be shipped within 14 working days.
Following our pre-sale, next day delivery will be available.
Standard delivery usually takes around 3-5 working days.